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Frequently Asked Questions

Visit the FooSales installation page for detailed instructions on how to install the FooSales app and connect it to your website.

Installing the FooSales app

FooSales is completely free for multiple users for an indefinite amount of time.

Since FooSales is essentially an extension of your WooCommerce website, you have already done all the hard work!

Here are the easy steps that you need to follow in order to start using FooSales:

  1. Sign-up
  2. Install the FooSales WordPress plugin (this connects your site to the app)
  3. Download the FooSales iPad or Android app and login using your website’s login details

You will need a modern iPad or Android tablet. FooSales uses the built-in camera to scan barcodes, however, it also supports compatible bluetooth scanning devices. You can also print invoices using any AirPlay (iOS only) or wireless compatible printer.

Android minimum requirements:

  • Android 4.4 (KitKat) or higher
  • Android tablet with a 7″ or greater screen
  • Camera (either front or back facing or both for scanning barcodes)
    Note: accurate barcode scanning is completely dependent on the speed and quality of the built-in camera(s)
  • Internet connection

iPad minimum requirements:

  • iOS 9.0 or higher
  • Any iPad (version 3 or higher), iPad mini or iPad Pro
  • Accurate barcode scanning is completely dependent on the speed and quality of the built-in cameras
  • Internet connection

Setup is really easy. You just need to know how to upload and activate a WordPress plugin on your website and how to install an app on your iPad or Android Tablet.

FooSales works in any country that is supported by WooCommerce but only the English language is supported at present.

Barcodes are essentially visual representations of numbers. FooSales can scan any standard 1D barcode through the built-in barcode scanner in the app or a compatible bluetooth scanning device and will identify a product with a matching SKU or product ID.

QR codes are not supported at this time.

Unfortunately not. FooSales is a point of sale solution that is specifically built for the WooCommerce platform.

No, you will need a separate account for each website. When you sign-up, you will be asked to enter your website address. You can, however, change this address if needed.

Only users with the following WordPress roles can login to the FooSales app:

  • Administrator
  • Editor
  • Author
  • Contributor
  • Shop_manager

FooSales is ultra secure in that it does not store any of your data on our servers. All of your data remains on your own website. FooSales simply connects to your site, pulls your product catalog, and sends new orders to your site.

Support is provided to pro FooSales customers. You can reach out to our support agents here: https://www.foosales.com/support/

Fantastic! All you need to do is sign-up: www.foosales.com/signup/

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