Créer un système de commande de restaurant Burger avec WooCommerce et FooSales POS

Burgers are personal. Extra bacon, no onions, Swiss instead of cheddar, and—if you give your customers a choice, most will say yes to fries and a drink if you make it easy. Our integration with the WooCommerce Product Add-Ons plugin makes this level of personalization effortless for both online and in-person orders. 

How Does a Burger Restaurant Ordering System Work with FooSales and WooCommerce?

The ordering system enables customers to place orders online or in-person. Using WordPress, WooCommerce, and FooSales, it includes:

• Vitrine en ligne: Customers browse an online menu of products, add burgers to a cart, and customize toppings (e.g., extra cheese, no onions) using the WooCommerce Compléments d'information extension. The system tracks items and calculates costs.
• Compte d'utilisateur ou Guest Checkout: Customers create an account to save order history and preferences or use guest checkout for convenience.
• Delivery or Pickup Selection: Customers choose delivery to an address or in-store pickup.
• Traitement des paiements: Les passerelles de paiement sécurisé gèrent les cartes de crédit/débit, les portefeuilles numériques (par exemple, PayPal) ou le paiement à la livraison.
• Confirmation de commande: After payment, customers receive an email or notification with order details and estimated pickup/delivery time.
• Gestion des commandes: Orders are sent to the restaurant’s WooCommerce back-end, and are also loaded in FooSales for staff to process.
• Exécution des commandes: Kitchen staff prepare orders, and delivery drivers are assigned for delivery orders.
• Suivi des commandes: Customers can track order status (e.g., preparing, ready, or out for delivery) in real-time.
• Livraison ou enlèvement: Orders are delivered to the specified address or picked up at the restaurant.
• Historique des commandes et gestion des comptes: Customers access past orders and manage account settings.
• Analyses et rapports: The system provides data for inventory management, sales tracking, and service improvements.

Setting Up Your Burger Restaurant Ordering System

Ce guide utilise WordPress, WooCommerce, FooSaleset le WooCommerce Compléments d'information extension to create a cost-effective ordering system. WooCommerce, a WordPress e-commerce platform, handles online orders, while FooSales integrates in-person and online orders via a POS system. The WooCommerce Product Add-Ons extension enables customizable burger toppings. Here’s how to set it up:

1. Premiers pas avec WordPress et WooCommerce

Si vous ne connaissez pas encore WordPress ou WooCommerce, suivez les instructions suivantes guide to set up your site in a few easy steps. Once your site is ready, proceed to the next section.

2. Créer des produits

Each menu item, such as a cheeseburger or fries, is added as a WooCommerce product. To organize your menu, create product categories:

• Aller à Products > Categories in the WordPress dashboard
• Click Ajouter un nouveau to create categories like “Burgers,” “Sides,” and “Drinks.”

Next, add products:

• Naviguez jusqu'à Products > Add New in the WooCommerce admin dashboard.
• Enter the Titre (e.g., “Classic Cheeseburger”), Description longue (e.g., burger details), Données sur le produit (e.g., price), Short Description, Product Categorieset Image du produit.
• Click Publier to add the product. Repeat for all menu items.

3. Configure WooCommerce Product Add-ons

To enable customizable burger toppings, install the WooCommerce Extension des produits complémentaires (compatible with the FooSales web version). This allows customers to personalize their burgers.

Créer un Compléments globaux set for your burger toppings and assign it to the Burgers product category. That way, the same topping options (e.g., extra cheese, jalapeños, bacon) automatically appear on every burger product without you having to configure each one. It’s the fastest way to keep your menu consistent and update prices or choices in one place.

If a specific burger needs unique options, add a Compléments par produit group on that product. Use it to add or refine choices just for that item—for example, an “Exclude toppings for this burger” checkbox list to remove ingredients that come standard on that build. Global and per-product add-ons work together, so you get broad coverage across the category plus fine-grained control where you need it.

WooCommerce Product Add-Ons supports importing and exporting global add-ons via JSON files. This is particularly useful for testing or replicating add-on configurations across stores. Below are two sample JSON file that you can use to setup standard burger toppings and modify for your store:

[ { "name": "Bun", "title_format": "label", "description_enable": 0, "description": "", "placeholder_enable": 0, "placeholder": "", "type": "multiple_choice", "display": "radiobutton", "position": 0, "required": 1, "restrictions": 0, "restrictions_type": "any_text", "adjust_price": 0, "price_type": "flat_fee", "price": "", "id": "1757422001", "min": 0, "max": 0, "default": 0, "options": [ { "label": "Standard", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Sesame", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Brioche", "price": "5", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Gluten Free", "price": "10", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Lettuce Wrap (no bun)", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 } ] }, { "name": "Patty Size", "title_format": "label", "description_enable": 0, "description": "", "placeholder_enable": 0, "placeholder": "", "type": "multiple_choice", "display": "radiobutton", "position": 1, "required": 1, "restrictions": 0, "restrictions_type": "any_text", "adjust_price": 0, "price_type": "flat_fee", "price": "", "id": "1757422002", "min": 0, "max": 0, "default": 0, "options": [ { "label": "Single Patty", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Double Patty", "price": "35", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Triple Patty", "price": "70", "image": "", "price_type": "flat_fee", "visibility": 1 } ] }, { "name": "Doneness", "title_format": "label", "description_enable": 0, "description": "", "placeholder_enable": 0, "placeholder": "", "type": "multiple_choice", "display": "radiobutton", "position": 2, "required": 1, "restrictions": 0, "restrictions_type": "any_text", "adjust_price": 0, "price_type": "flat_fee", "price": "", "id": "1757422003", "min": 0, "max": 0, "default": 0, "options": [ { "label": "Rare", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Medium Rare", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Medium", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Medium Well", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Well Done", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 } ] }, { "name": "Cheese", "title_format": "label", "description_enable": 0, "description": "", "placeholder_enable": 0, "placeholder": "", "type": "multiple_choice", "display": "radiobutton", "position": 3, "required": 1, "restrictions": 0, "restrictions_type": "any_text", "adjust_price": 0, "price_type": "flat_fee", "price": "", "id": "1757422004", "min": 0, "max": 0, "default": 0, "options": [ { "label": "No Cheese", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Cheddar", "price": "10", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Swiss", "price": "12", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "American", "price": "8", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Blue Cheese", "price": "15", "image": "", "price_type": "flat_fee", "visibility": 1 } ] }, { "name": "Extra Meat Toppings", "title_format": "label", "description_enable": 0, "description": "", "placeholder_enable": 0, "placeholder": "", "type": "checkbox", "display": "select", "position": 4, "required": 0, "restrictions": 0, "restrictions_type": "any_text", "adjust_price": 0, "price_type": "flat_fee", "price": "", "id": "1757422005", "min": 0, "max": 0, "default": "", "options": [ { "label": "Crispy bacon", "price": "18", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Fried egg", "price": "12", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Extra beef patty", "price": "35", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Grilled chicken strip", "price": "20", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Pulled pork", "price": "22", "image": "", "price_type": "flat_fee", "visibility": 1 } ] }, { "name": "Extra Veggie Toppings", "title_format": "label", "description_enable": 0, "description": "", "placeholder_enable": 0, "placeholder": "", "type": "checkbox", "display": "select", "position": 5, "required": 0, "restrictions": 0, "restrictions_type": "any_text", "adjust_price": 0, "price_type": "flat_fee", "price": "", "id": "1757422006", "min": 0, "max": 0, "default": "", "options": [ { "label": "Lettuce", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Tomato", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Pickles", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Onions (raw)", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Caramelized onions", "price": "5", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Jalapeños / chili", "price": "5", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Mushrooms", "price": "8", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Avocado", "price": "18", "image": "", "price_type": "flat_fee", "visibility": 1 } ] }, { "name": "Sauces", "title_format": "label", "description_enable": 0, "description": "", "placeholder_enable": 0, "placeholder": "", "type": "checkbox", "display": "select", "position": 6, "required": 0, "restrictions": 0, "restrictions_type": "any_text", "adjust_price": 0, "price_type": "flat_fee", "price": "", "id": "1757422007", "min": 0, "max": 0, "default": "", "options": [ { "label": "Ketchup", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Mustard", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Mayonnaise", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "BBQ sauce", "price": "5", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Garlic aioli", "price": "5", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Peri-Peri", "price": "5", "image": "", "price_type": "flat_fee", "visibility": 1 } ] }, { "name": "Extras", "title_format": "label", "description_enable": 0, "description": "", "placeholder_enable": 0, "placeholder": "", "type": "checkbox", "display": "select", "position": 7, "required": 0, "restrictions": 0, "restrictions_type": "any_text", "adjust_price": 0, "price_type": "flat_fee", "price": "", "id": "1757422008", "min": 0, "max": 0, "default": "", "options": [ { "label": "Extra cheese slice", "price": "15", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Extra pickles", "price": "3", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "Extra sauce", "price": "3", "image": "", "price_type": "flat_fee", "visibility": 1 } ] }, { "name": "Exclusions (Remove)", "title_format": "label", "description_enable": 0, "description": "", "placeholder_enable": 0, "placeholder": "", "type": "checkbox", "display": "select", "position": 8, "required": 0, "restrictions": 0, "restrictions_type": "any_text", "adjust_price": 0, "price_type": "flat_fee", "price": "", "id": "1757422009", "min": 0, "max": 0, "default": "", "options": [ { "label": "No lettuce", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "No tomato", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "No onions", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "No pickles", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 }, { "label": "No sauce", "price": "", "image": "", "price_type": "flat_fee", "visibility": 1 } ] } ]

4. Enable Pickup and Delivery Options

Allow customers to choose pickup or delivery at checkout using WooCommerce shipping methods:

• In the WordPress dashboard, go to WooCommerce > Settings > Shipping et cliquez sur Ajouter une zone d'expédition.
• Enter a Zone Name (e.g., “Local Area”) and specify your restaurant’s region.
• Add Enlèvement local as a shipping method for in-store collection.
• For delivery, select Livraison gratuite ou Taux forfaitaire (e.g., rename Flat Rate to “Local Delivery” and set a $5 fee).

5. Configure Custom Order Statuses

Track order progress with custom statuses using a free custom order status plugin (e.g Ni WooCommerce Custom Order Status plugin). Install it and create statuses like:

• Actif: Order is being prepared in the kitchen.
• Prêt: Order is ready for pickup or delivery.
• Compléter: Order is fulfilled, and no further action is needed.
• Naviguez jusqu'à Order Status > Add New to set these up.

6. Set Up Automated Customer Emails and SMS (optional)

Next, you can send automated updates to your customers when the order status is changed, using the Plugin AutomateWoo extension. This can be used to let them know the order is ready for pickup, or out for delivery.

When an order status is changed, you can configure AutomateWoo enverra un courrier électronique au client. Vous pouvez configurer plusieurs courriels déclenchés par différents statuts de commande et vous pouvez également appliquer des règles supplémentaires afin que les courriels ne soient envoyés que lorsque certaines conditions sont remplies.

Voici quelques exemples des types d'automatisation que vous pouvez mettre en œuvre à l'aide de déclencheurs et de règles :

Commande en cours de préparation email

When an order comes in, the kitchen marks it Actif to show preparation has started in your ordering system. Configure AutomateWoo to email the customer on that status change, confirming the kitchen is working on their order. This sets expectations and keeps them informed of progress.

Commande prête à être enlevée

Send this email only for Local Pickup orders. In AutomateWoo, add a Rule where Commande → Shipping Method = Enlèvement local so the workflow triggers only in those cases.

La commande est en cours d'acheminement par courrier électronique

Courriel de remerciement

After the order is marked Complete, send a thank-you email with a coupon code to drive repeat sales.

Calendrier

In all of the above examples, you can leave the Calendrier réglage à Courir immédiatement à moins que vous ne souhaitiez appliquer un léger délai qui vous donnera le temps d'annuler l'envoi d'un courrier électronique si le statut de la commande a été modifié de manière incorrecte.

Actions

Pour chaque courrier électronique, vous devrez créer un courriel ou SMS text message.

• In your workflow, open Actions → Add action.
• Choose Envoyer un courriel (or Send SMS if you use SMS).
• Set Pour à {{ customer.email }} so it goes to the buyer.
• Fill in the Sujet et Contenu de l'e-mail (use merge tags as needed).
• Économiser the action.

If sending SMS instead, pick Send SMS and configure the recipient/message per your SMS setup.

En voici un exemple :

Au fil du temps, cela permettra d'économiser un nombre incalculable d'heures et de minimiser le risque d'erreur. Vous pouvez également configurer AutomateWoo pour envoyer des SMS en utilisant Twilio ce qui est une autre caractéristique importante de cette système de commande pour les restaurants.

6. Set Up FooSales POS

FooSales will work without any custom configuration, however you will need to configure what order statuses FooSales should load. Open FooSales → Settings → Orders and add your custom statuses under État des commandes à charger so they appear in the POS apps. Set the Statut de soumission des commandes to define what status is applied at checkout, and choose which statuses count as Incomplete order statuses.

Vous pouvez également régler FooSales pour qu'il affiche alertes de commande en fonction de l'état de la commande ou de la méthode d'expédition associée à une commande. Les alertes de commande permettent au personnel d'étage ou de cuisine d'être informé des nouvelles commandes et d'y donner suite sans délai grâce à votre système de gestion des commandes. système de commande pour les restaurants.

Using Your Burger Restaurant Ordering System

Here’s how to manage online and in-person orders with your system:

Commandes en ligne

• When a customer orders a customized burger online, the order appears in FooSales POS with an alert.
• View the order in the POS, including details like toppings (via Product Add-Ons), order ID, status, shipping method, and total.
• Change the status to Actif to start preparation, triggering the “Order Being Prepared” email/SMS.
• Kitchen staff can view details on a tablet or print an order slip using FooSales’ thermal printer support.
• Update to Prêt when complete, notifying customers for pickup or delivery. For deliveries, drivers use order details for fulfillment.
• Set to Compléter once the customer receives the order.

In-House Orders

• Use FooSales to create in-person orders on the FooSales POS.
• Search products (e.g., “Double Cheeseburger”) or scan barcodes, with topping customizations synced via WooCommerce Product Add-Ons.
• Add items to the cart, apply discounts or coupons, link to a customer profile, and select payment methods on the checkout screen.
• Set the order status to Traitement to notify kitchen staff.
• Orders are stored in WooCommerce, and inventory updates automatically.

Visualisation des commandes

• Online and in-person orders appear in the WooCommerce dashboard under Commandes et dans la section ’commandes" de FooSales.
• Use WooCommerce reports for sales and inventory analytics.

Conclusion

Setting up an ordering system with WordPress, WooCommerce, FooSales, and the Product Add-Ons extension equips your burger restaurant to handle online and in-person orders efficiently. This system streamlines customization, tracks orders, and enhances customer satisfaction with minimal cost. Sign up for a FooSales free trial to get started and optimize your restaurant’s operations.