Orders - FooSales

Orders

Manage orders from purchase to fulfillment

The orders screen is packed with critical product and customer information where you can print receipts for past orders, issue refunds, review daily totals and troubleshoot issues.

Foosales Orders Screens
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Manage order fulfillment

Manage online order fulfillment directly from the FooSales apps. View the shipping method, order status, shipping details, billing information, and order notes for each order.

Local pickups and deliveries

Use FooSales to create a seamless fulfillment workflow that will ensure fast and reliable competition for your local pickups and deliveries.

Collaborate on quotes

Orders can be shared across multiple POS devices and the WordPress admin dashboard, making it possible for your team to collaborate on orders and quotes regardless of their location.

Receive order alerts

Prepare and deliver your online orders in record time with order alerts. Set FooSales to automatically display an order alert when an order is placed through your website or another FooSales POS device.

Save and retrieve orders

Orders can be submitted as processing or any other order status and can be continued later. Because these orders are stored in WooCommerce, they can be continued using the FooSales apps, or online via your WooCommerce dashboard.

In-store or online payment and fulfillment

Let your customers order in-store and complete payment online OR order online and process payments in-person. They will love the flexibility!

Manage order statuses

Update the status of an order. FooSales supports standard WooCommerce order statuses as well as custom order statuses.

Manage orders over the phone

Take orders over the phone and enter the customer's card details manually or process payments in-person when the order is collected.

Frequently Asked Questions

New orders are saved in real-time as standard orders within your WooCommerce database. They are identified as POS orders when viewed in your WooCommerce admin area and are included in your WooCommerce sales reports.

You can find, manage and continue orders regardless of whether they originated from your online store or FooSales. There are also useful order filters that allow you to view all orders or only online or POS orders.

The FooSales iPad and Android tablet apps have a unique offline mode which makes it possible to create offline orders which are stored on the device and synced with your WooCommerce database once connectivity is restored.

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